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Youth Mentor in Philadelphia, PA at Public Health Management Corporation

Date Posted: 2/7/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

  • Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families.
  • Coordinate with the CUA Case Managers to engage with youth receiving child welfare services in need of peer support.
  • Provide direct support, encouragement, guidance and information to youth receiving services through the CUA in order to assist them with navigating the system and benefiting from services.
  • Engage youth in a variety of settings, including home, resource home, community and congregate care settings.
  • Share personal experiences in the child welfare system in order to offer hope, encouragement and guidance to youth, while maintaining professional boundaries at all times.
  • Utilize trauma informed and culturally appropriate interventions at all times.
  • Initiate immediate contact with the CUA Case Manager or Supervisor if concerns arise during a visit.
  • Maintain regular contact with kin or resource parents to promote supportive relationships.
  • Maintain regular communication with assigned CUA Case Managers to share progress updates.
  • Participate in Family Team Conferences at the request of the child/youth in care.
  • Attend Court Hearings as directed.
  • Document all activities within six business days in the appropriate section of ECMS or other CUA-prescribed forms.

Contributing to the team:

  • Participate in regular meetings with staff to ensure priorities are clear, coordination is good and communications are open. Develop additional methods for ongoing effective communication as necessary. 
  • Cooperate and communicate as a multi-discipline staff team member through formal meetings, informal consultations and committee participation. 
  • Model traits of a responsible team member, executing job responsibilities, open communication, and good follow through; support team members to do the same.  
  • Respond promptly to the concerns and interests of the clients, parents, guardians, funding entities and other  staff. 

Trauma informed behavior:

  • Demonstrate commitment to being trauma informed and maintaining a therapeutic community that promotes safety and nonviolence as the basis for all we do with clients/students and staff.

 Administrative activities:

  • Ensure compliance with all  policies and procedures, including confidentiality and reporting suspected abuse in accordance with policies and procedures.
  • Follow all documentation requirements; ensure reports are complete, thorough, timely and follow prescribed format.
  • Prepare and deliver reports to outside agencies as appropriate; ensure reports are maintained in an accessible manner.


  • Social service office environment and various community environments for children, adolescents and families. Employee may be involved in de-escalating client behaviors using approved techniques. Potential exposure to blood borne pathogens.
  • Ability to independently utilize routine office equipment.
  • Ability to independently travel outside of agency.
  • The physical demands and work environment described is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Ability to work flexible hours, including evenings and weekends when necessary.


  • Basic knowledge and understanding of child welfare system.
  • Ability to engage with multiple stakeholders including youth and adults, both internally and externally.  
  • Strong interpersonal skills and ability to form supportive relationships with youth in child welfare system.
  • Ability to clearly and effectively communicate verbally and in writing;
  • Ability to collaborate and work as part of a team.
  • Ability to work in a fast paced and flexible environment.
  • Organizational and time management skills.
  • Ability to prioritize tasks.
  • Basic computer skills including Microsoft Word or Google Docs.


  • High School Diploma or GED preferred. 
  • PA Criminal Background Check, Federal Bureau of Investigation Clearance, PA Child Abuse Clearance, medical verification, and vehicular/traffic history (PA Driver Information or other state driver information if applicable).   


  • Salary is commensurate with education and experience