Training and Special Projects Manager in Philadelphia, PA at Public Health Management Corporation

Date Posted: 7/30/2020

Job Snapshot

Job Description

The Training and Special Projects Manager, reports directly to the ChildLink Director. This position is responsible for coordinating and providing required and professional development training for ChildLink staff. The Training and Special Projects Manager will coordinate, organize, document, report and monitor compliance for all pre-service, orientation, in-service, and annual required training.

The Training and Special Projects Manager develops, maintains and participates in the implementation of policies and procedures affecting ChildLink program. The Training and Specialist Projects Manager will work on   special projects such as OCDEL audits, compliance reporting, Electronic Health records process, etc. This position works closely and collaboratively with staff from the Philadelphia Department of Behavioral Health and Intellectual disability Services (DBH/IDS), Teaching and Leaning Collaborative (TLC) and the Office of Child Development and Early Learning (OCDEL) to ensure that program policies, procedures and trainings are compliant with local, State and Federal policies and practices.


Develop and maintain all written ChildLink policies and procedures. Also to develop, organize and directly provide training, and as needed, coordinate trainings by others for ChildLink staff to address:

  • Pre-service and required annual trainings
  • Orientation to the early intervention service system including the purpose and operation of the State and Local Interagency Coordinating Councils (ICCs).
  • State and County policies and procedures
  • Duties and responsibilities of the early intervention system and service coordination
  • Methods for working with families utilizing family-centered approaches to encourage family involvement and consider family preferences
  • Principles and methods in providing services in the natural environment.
  • The fiscal operations of the early intervention service system and specific funding sources.
  • MDE and IFSP development
  • Quarterly Reviews
  • Transition Planning
  • Problem solving
  • Conducting meetings and facilitating team
  • Instruct and assist staff in documenting information into PELICAN and the Infant Toddler Early Intervention data system as needed.
  • Develop and maintain methods and measures to evaluate competencies of staff and assist in developing training plans.

  • Maintain expertise and conduct ongoing training in service coordination and supervisory best practices.

  • Provide, and as needed, coordinate all TLC required training including scheduling, documentation and information exchange about ChildLink staff between TLC, DBH/IDS and ChildLink.

  • Maintain training records, complete and reports and make presentations as required.

  • Assist with internal and OCDEL audits.

  • Work on Special Projects to develop processes and procedures such as Electronic Health Records and Electronic Signatures.

  • Attend all meetings and trainings as required.

  • Complete other duties as assigned.


  • Excellent verbal and written communication skills
  • Demonstrated skills with computers and electronic reports
  • Excellent use of Power Point, Excel and other software such as Survey Monkey and Web Casting for use in training and reporting
  • Excellent organizational and time management skills
  • Excellent interpersonal skills
  • Demonstrated ability to understand and adhere to policies and procedures
  • Excellent analytical and problem solving skills
  • Ability to work independently
  • Ability to work in a fast-paced environment and to handle multiple tasks at the same time

Performance Criteria:

  • Develop and keep current ChildLink procedures
  • Conduct regular in-service trainings on planned topics
  • Ensure that all new staff complete all service coordination required pre-service and annual training
  • Participate in providing and coordinating training in collaboration with TLC
  • Develop and maintain all training materials and resources
  • Develop and provide training schedules with times and locations in a timely manner
  • Maintain accurate and detailed training logs for all persons receiving training
  • Facilitate the setting-up and breaking-down of all training sites, including refreshments for trainees
  • Maintain accurate training records and ensure training compliance or all ChildLink staff
  • Develop and maintain resources for speakers and training topics
  • Develop and maintain adequate and appropriate training materials and hand-outs for trainees
  • Provide written reports on training activities


  • Minimum of five years of experience required in providing training and in developing written training materials.
  • Experience in developing procedures and implementing policies required.
  • Experience working with electronic and automated data systems.
  • Other experience preferred in related areas such as planning scheduling and organizing activities such as conferences and seminars for workshops and events.

Education Requirement:

  • Bachelor’s Degree required with specific and relevant expertise in training and/or other areas in policy and procedure development and implementation.


  •  Starting salary varies on education, work experience and skills.
  • Grade 19.