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Program Director in Philadelphia, PA at Public Health Management Corporation

Date Posted: 3/21/2019

Job Snapshot

Job Description

This position is responsible for the overall administration of the ChildLink program including the planning, development, coordination, management, evaluation, resource mobilization and enhancement of the program's components. These components include Registration, Service Coordination, At-Risk Monitoring, Compliance Monitoring, Translation and Interpretation Services, Data and Information System, Product Management, Child Find, Administration, Billing, System Planning, and Administrative Activities. This position interfaces with potential Early Intervention Providers and Facilitates Contract Development with PHMC. The ChildLink Program Director reports directly to the Managing Director for Social Services.


  • Manage staff recruitment and retention to ensure full program productivity
  • Ensure program is in full compliance with state and local policies and procedures including staff initial and annual training requirements
  • Manage and supervise all employees within the ChildLink program
  • Ensure the timely delivery of services or products produced
  • Assure the quality of all  services and products produced
  • Direct and monitor the development of staff
  • Supervise and perform  planning  and  analysis activities  in  relation  to  program development and operations
  • Provide direction and coordination in the use of PHMC data systems and in the use of State-wide internet based HCSIS/PELICAN application
  • Identify and monitor fiscal reporting mechanisms for Fee-for-Service billable services from delivery of services to reimbursement.
  • Develop, manage and adjust budget
  • Develop Child Find initiatives with goal of increasing new referrals
  • Interface and work cooperatively with key funding entities from the State and City
  • Coordinate with Human Resources the implementation of personnel procedures from recruitment to terminations including, disciplinary actions and performance evaluations
  • Perform other duties as assigned.


  • Broad knowledge of children’s health and social service delivery systems
  • Understanding of budgets and monitoring of fiscal activities
  • Demonstrated skills with computers, data systems and electronic reports
  • Excellent analytical and problem solving skills
  • Excellent organizational and time management skills
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Excellent ability to work effectively with professionals from a wide range of organizations and disciplines
  • Excellent ability to work effectively with parents and members of community organizations and disciplines
  • Demonstrated ability to understand and adhere to policies and procedures
  • Excellent analytical and problem solving skills
  • Excellent leadership and team building skills
  • Excellent ability to work effectively with parents and members of community organizations and disciplines


  • Develop, monitor and manage program from a financial break-even or better position each year.
  • Ensure that program is operating within established budget parameters.
  • Meet or exceed program productivity goal.
  • Maintain full staffing.
  • Maintain compliance with individual program requirements at or above 85%.
  • Develop, review and revise quality improvement plans annually.
  • Ensure that all performance evaluations are completed on time.
  • Problem solve, mentor and redirect staff as needed.
  • Ensure compliance with all PHMC administrative, timekeeping and payroll requirements.
  • Ensure compliance with all PHMC personnel policies and documentation, including those related to recruitment and orientation of new employees, performance evaluations, disciplinary actions and employment terminations.
  • Initiate activities and develop and carry out innovative ideas.
  • Work efficiently and effectively in a fast pace Fee-for-Service environment.

Education and Experience:

  • Master’s degree plus five years of administrative experience in public health, social services, public or business administration.


  • Starting salary varies and it is based on education, work experience and skills.