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Program Coordinator, RN in Philadelphia, PA at Public Health Management Corporation

Date Posted: 12/28/2018

Job Snapshot

Job Description

Job Overview:

The Program Coordinator, RN (PC) supports the Technology Assisted Children’s Home Program through program coordination, intake, and patient navigation services. The PC will provide health-focused home visiting services to families with technology assisted children and training to home health professionals serving these families through HPC's Technology-Assisted Children's Home Program. Primary responsibilities include: coordinating program activities and supervising staff; making initial contacts with potential clients; conducting in-home intakes with clients particularly with children deemed more medically complex, supporting the development of project activities and deliverables, including conducting nurse and staff training, technical assistance, and direct education for home health professionals and school nurses, general support and assistance to Program Manager, and direct services to clients. The PC will also be responsible for capacity building of home health professionals and school nurses to more effectively provide comprehensive services to technology-assisted children. This position will have both internal project coordination responsibilities, as well as outward-facing responsibilities. As such; this position requires strong project and timeline management skills, as well as strong oral and written communication skills. This position will require travel throughout the Eastern Pennsylvania, a license and access to a reliable vehicle with current registration, and current auto insurance. Some evening or weekend work required.


  • Coordinate program activities, including supporting Program Manager in supervision of staff and staff activities.
  • Maintain first point of contact with referral sources and potential clients for services.
  • Maintain a calendar for intakes in order to streamline processes and enhance efficiency to complete intakes with referred clients.
  • Provides referrals and linkages for participant to services, including a medical home, health insurance, home health care, educational system, mental health, and various other needs.
  • Maintain liaisons with appropriate home health staffing agencies, school districts staff, and other early childhood programs.
  • Work closely with the Program Manager to assess needs for training of home health professionals and school nurses in order to reinforce the needs of technology-assisted children are being met.
  • Assist with the development and delivery of the training of home health professionals.
  • Manage and convene the Parent Advisory Committee, including seeking partners, providing assistance with agenda setting, and planning/scheduling/attending meetings.
  • Prepare for classes and workshops including coordinating with administrative assistant to secure location, order food/supplies and prepare/organize food/supplies/materials.
  • Serve as liaison between community contacts and partners and HPC management team, providing updates on an ongoing basis in written and verbal formats.
  • Work with TACHP staff and other teams to develop recruitment and referral strategies, and assist Program Manager with development of plan to meet targets.
  • Assist with data tracking and collection.
  • Support evaluation efforts with PHMC’s Research and Evaluation Group, including contributing expertise to survey and data collection method development, providing data and information when requested, and responding to inquiries from the evaluation team.
  • Give presentations on the program, as requested, to community groups, school boards, and funders.
  • Participate in case conferences and trainings.

 Clinical Activities

  • Schedule and conduct in-home intakes with clients.
  • Conducts home visits to assess actual and potential health hazards, develops individual and community based plans of care, provides health education and promotion services, and provides follow-up visits with families
  • Make service level determinations for each client based on pre-services survey and clinical judgment in collaboration with Program Manager.
  • Complete priority scoring tool, pre-intake survey and intake with most medically fragile referred clients.
  • Provide individualized health education, promote health and medical care literacy and provide medical system navigation services for individuals and families in the Eastern PA region

 Administrative Activities

  • Provide support to navigators when new approaches to improve program delivery, content, and/or evaluation are implemented.
  • Develops a professional network of school nurses and home health professionals
  • Support Program Manager with supervision, mentoring, training, and orientation activities for staff.
  • Provides health related mentorship to TACHP staff for the benefit of enrolled clients
  • Develops, coordinates, and conducts two multi-day group-based and two multi-day web-based workshops for home health professionals throughout Eastern PA annually with support of TACHP staff and project partners
  • Work alongside the Program Manager and project partner to develop the coordination for the Eastern PA Special Needs Association and Parent Advisory Committee meetings
  • Identify opportunities for program expansion. Communicate with Program Manager and project team regarding opportunities and plan for follow-up.
  • Document program activities in accordance with direction/protocol to support strong project evaluation and/or publication opportunities.
  • Support Program Manager with contractual and grant-funded projects obligations to ensure overall goals and objectives are met, including drafting/writing project reports.
  • Convene and facilitate weekly team meetings, with support of the Program Manager.
  • Support Program Manager with tasks related to material and supply inventory and other programmatic expenses.
  • Communicate formally on a bi-weekly or weekly basis with Program Manager.
  • Attend local and regional meetings and trainings, as needed.
  • Other relevant duties as assigned.


  • Excellent written and oral skills
  • Must demonstrate strong organizational, time management and problem solving skills
  • Ability to deliver effective group health education, health promotion, disease prevention and capacity building services
  • Advocate for client and community strengths and needs
  • Ability to assess and triage clinical and social services quickly
  • Ability to advocate for client and community strengths and needs
  • Advanced proficiency in Microsoft office suite and various web-based platforms with an ability to learn new software, as needed
  • Must clear child abuse, criminal history check and FBI clearance
  • Must travel throughout eastern Pennsylvania
  • Ability to work both independently and in a team environment to meet objectives with minimal supervision
  • Ability to acquire information about new systems, organizations and practices
  • Motivational interviewing techniques
  • Must have ability to work outside “normal business hours”; evenings and weekends are required.


  • Excellent understanding of the health system and community-based organizations throughout Pennsylvania.
  • Proficiency in use of social media platforms such as Facebook and Twitter to promote project/organization.


  • Demonstrated experience in issues related to children with special health care needs, child development, and technology used to compensate for the loss or diminishment of a vital organ
  • At least two years' experience in community health and home visits preferred
  • Experience providing workshops and trainings to other professionals
  • Experience successfully coordinating community events with multiple stakeholders
  • Knowledge in nursing principles and practices
  • Experience in data collection/entry and evaluation monitoring
  • At least three years experience working with diverse populations, low-income individuals, individuals from different backgrounds.
  • Minimum of three years of direct in-home, community-based and/or clinical services.
  • Minimum of two years of supervisory experience.

 Education Requirement:

  • Required: Registered Nurse licensure (Pennsylvania)
  • Minimum BSN required, MSN preferred


  • Commensurate with education and experience