Mental Health Technician in Philadelphia, PA at Public Health Management Corporation

Date Posted: 7/30/2020

Job Snapshot

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Job Description

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.

The Mental Health Technician reports directly to the Milieu Supervisor and is an individual who has experience in helping to empower women who have been diagnosed with addiction and mental health disorders maintain their recovery. The primary duties of this position are to ensure the smooth flow of the program, assist residents for meal preparation, meals and dinner clean up. Ensure program policies and rules are enforced.

This person will be competent in conflict resolution that may arise during the evening shift and de-escalate potentially unsafe situation. This person is required to have a solid foundation in the principles of the City’s Recovery Transformation concepts and the ability to articulate and implement them. Strong communication skills both orally and in writing are required as well as competency in documentation.

*Hours: Sunday to Thursday, 4pm to 12 midnight

Specific Responsibilities:

  • Perform house rounds to ensure health and safety of the program participants
  • Provides social and emotional support
  • Obtain report from previous shift supervisor
  • Check e-mail
  • Record all temperatures of freezers and refrigerator and report any temperatures that do not meet health and safety standards
  • Make sure knife box contains three (3) knives and document that it was checked.
  • Check all doors and locks to make sure secure and locked
  • Check basement area after all clients are in bed and ensure doors locked and close off basement door via latch (rounds in basement do not have to occur after area has been checked and secured but must be monitored via camera)
  • Set burglar alarm immediately after doors and locks secured (must occur by 1AM)
  • Monitor cameras to ensure safety and clients in own bedrooms
  • Provide written report on activities of shift

General Responsibilities:

  • Knowledge and ability to implement Interim House philosophy.
  • Adhere to all program policies and procedures
  • Enforce all policies and procedures listed in the client Welcome Aboard Manual
  • Maintain a safe and therapeutic environment.
  • Observe and assess client ability to follow rules and level of participation and attendance of program activities
  • Maintain a daily log of all client activities occurring during your shift, including visitors, phone calls, mail, etc.
  • Contact the On-Call staff for instructions during emergency situations
  • Provide an avenue of emotional support for residents.
  • Maintain building security.
  • Adherence to individual staff training plan
  • Oversee the preparations for the AA/NA in-house meetings.


  • Ability to identify potential problems and recommend solutions
  • Ability to set boundaries and limitations
  • Ability to work independently
  • Dependable, punctual, and reliable
  • Awareness of the needs of women from various cultural and ethnic backgrounds
  • Ability to provide an emotionally safe environment and create a sense of community cohesiveness
  • CPR & First Aid certified within 3 months of hire

Education Requirements and Qualifications:

  • High School Diploma or GED; Associates Degree in a related field preferred.
  • Valid Driver’s License required
  • Familiarity with recovery oriented principles and the 12 steps
  • Capacity for relating to women in an open and supportive way
  • Awareness of the special needs of women
  • Knowledge of substance use
  • The ability to understand and cope with the problems/issues encountered in a residence composed of women from diverse backgrounds and cultures.
  • The ability to validate participant feelings, set consistent, fair limits when appropriate, while maintaining a sensitive and supportive attitude in relation to residents.
  • The emotional stability and personal adjustment to serve as a role-model
  • The ability to work independently with minimal supervision.
  • Punctuality and reliability
  • Excellent organizational skills


  • Minimum one year of experience in a substance use program


  • Based on experience

Days and Hours:

  • Sunday to Thursday, 4pm to 12midnight