Housing Stabilization Specialist in Philadelphia, PA at Public Health Management Corporation

Date Posted: 7/30/2020

Job Snapshot

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  • Job Type:
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    Not Specified
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Job Description

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.

We are seeking a passionate individual to provide housing stabilization families experiencing homelessness in our Rapid Re-housing (RRH) Program. As a RRH Housing Stabilization Specialist, you will be responsible with managing a caseload of singles, with multiple housing barriers, as they work toward housing and economic stability. The project is a scattered site transition-in-place/rapid re-housing program that promotes consumer choice in housing within the private rental market. The Housing Specialist assists with housing search and placement along with leveraging supportive services that will assist the participant household to maintain permanent housing. This position is responsible for providing person-centered housing stabilization services, partnering with various participant stakeholders, and system collaboration with other community service providers. As a Housing Stabilization Specialist you will partner with internal and/or external employment support services in efforts to increase family income and the probability of long-term housing stability.

The ideal candidate will provide housing stabilization services to high-risk populations, conduct home-visits, and demonstrate a familiarity with other social issues such as substance abuse, mental health and domestic violence. Likewise, this individual must have a great deal of flexibility in order to meet varying participant and programmatic needs, a strong sense of professionalism and ability to meet the expectations of the Rapid Re-housing program. This is a full-time position.


  • Assesses housing barriers of individuals and families experiencing homelessness to determine housing and service needs;
  • Completes required Rapid Re-housing household assessments and required program procedural duties (i.e., lease signing, rent reasonable documentation, etc.);
  • Develops a housing procurement, financial, and a self-sufficiency case management plan with clients. This shall include intake interview to determine client’s needs, goals, and eligibility;
  • Works with households to develop housing plans that are updated at least monthly focusing on core goal areas: maintain stable housing; increasing household income, and family stabilization and support;
  • Creates and maintains consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors and creditors);
  • Serves as an ongoing liaison between property managers and participants as well as between participants and neighbors;
  • Provides information and referral assistance regarding available support from appropriate social service agencies and/or community programs;
  • Assists in the development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; provide budget counseling and education to assist clients in establishing payments plans for bills and past debts and to assist clients in obtaining and maintaining their housing.
  • Assists participants in the development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed;
  • Identifies participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services;
  • Provides pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community;
  • Applies knowledge of residential lease contracts to educate clients of their rights and responsibilities;
  • Maintains accurate records, monthly outcome reports, and files for each client;
  • Collects and report program data, including but not limited to HMIS reporting and funders’ required data;
  • Maintains a complete working file providing activity documentation and copies of all corresponding OHS and required HUD CoC paperwork;
  • Assumes other responsibilities as assigned;


Knowledge of:

  • Social Service programming in Philadelphia County
  • Excel, Outlook, Microsoft word
  • Progressive Engagement Model
  • Trauma-Informed Care
  • Housing First Model and Strategies
  • Philadelphia rental market
  • Affordable housing and Fair Market Rent

Ability to:

  • Speak, read and write fluently and clearly
  • Interact professionally with the public
  • Prepare comprehensive reports.
  • Manage detailed information efficiently and analyze facts and exercise sound judgment.
  • Perform basic Math
  • Demonstrate strong organizational skills with the ability to meet demanding workload
  • Present ideas effectively, both orally and in writing.
  • Establish and maintain effective working relationships with program affiliates and departmental and agency officials.
  • Demonstrate sensitivity to cultural and socioeconomic characteristics of population served
  • Understand and follow oral and written instructions.
  • Demonstrate a commitment to empowering others to solve their own problems
  • Use current software and computer applications


  • Prior direct service experience with the homeless families/singles and/or those with substance abuse or behavioral/mental health issues
  • Familiarity with social, health and benefit resources
  • Some knowledge of housing and the housing industry (property management)
  • Home visiting experience
  • One year of Case Management experience
  • Knowledge of local affordable housing market

Education Requirement:

  • Bachelor's Degree program at an accredited college or university desired


  • Commensurate with education and experience