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Director, Workforce Development in Philadelphia, PA at Public Health Management Corporation

Date Posted: 1/22/2019

Job Snapshot

Job Description

Employment, education, and income are social determinants of health that are critical to the overall health and wellness of the communities we serve. Public Health Management Corporation (PHMC) seeks an experienced and mission-driven individual to lead our growing workforce development and financial wellness initiatives. The Director will report to the Managing Director of Health Promotion Services and oversee programming that promotes financial wellness and inclusion for of low-income and at-risk individuals. The Director will thrive in PHMC’s creative, fast-paced environment with people who are passionate about their work. In addition, the Director will work cross-functionally with other departments and independently to grow and expand workforce development programming and support for PHMC’s more than 300,000 clients throughout the Philadelphia region.



  • Develop vision for high impact workforce development integrated programming, with linkages to the research, policy and funding community.
  • Demonstrate thought leadership through participation or leadership of stakeholder/advisory groups, conference presentations and journal submissions.
  • Participate in selected advisory, strategic planning groups as approved by the Managing Director.
  • Lead regularly-scheduled team and/or project meetings for program growth and quality assurance/improvement purposes.
  • Develop and maintain internal peer relationships to support, leverage and build resources and programming
  • Actively promote the importance workforce development, economic security and overall financial wellness as high value care management activity.

Program Management:

  • Provide programmatic and fiscal oversight of workforce development programming.
  • Develop and monitor annual program measurable goals and objectives that align with organizational goals.
  • Ensure that workforce programming meets and optimally exceeds funder guidelines.
  • Develop and monitor program budgets to ensure budget neutrality with goal of positive margin, and coordinate with the assigned PHMC Controller for fiscal reporting.
  • Monitor program outcomes and activities through data collection, dashboard, analysis and rapid quality improvement.
  • Write and submit program reports according to PHMC and other specific contract guidelines.
  • Design specific program policy, procedures that support successful program operations aligning with PHMC enterprise.
  • Design comprehensive and integrated workforce development approaches based on evidence, consensus based, or best practice approaches.
  • Coordinate with HR recruitment, hiring, orientation and retention of staff.

Staff Supervision:

  • Define and manage team performance goals, program priorities, and deadlines.
  • Provide supervision and training, including documented individual supervision, team meeting, and annual performance evaluations.
  • Integrate staff and programs around the mission and goals leveraging the assets of staff individually and collectively.
  • Provide clear guidance and leadership to staff to support high program quality, clarity of vision, and team cohesion.
  • Create an environment of collaboration and accountability, where roles and expectations are clearly established, and innovation and creativity is highly valued.
  • Work directly with personnel at all levels, as appropriate, to provide development and coaching opportunities for their future advancement.

 Internal/External Relationships Management Staff Supervision:

  • Work across PHMC programs and subsidiaries to integrate programming and build partnerships.
  • Maintain relationships with local, regional, and national workforce development partner(s) to grow internal program capacity.
  • Work with PHMC’s Strategy Development Team and Research and Evaluation Team to develop concepts and submit proposals to funders to sustain existing funding and grow organizational initiatives.
  • Closely collaborate with local partners for job development pipeline, as well as other areas of intersection.
  • Closely collaborate with PHMC Research & Evaluation Group to ensure high quality program evaluation.
  • Maintain positive relationships with funders, local employers, and nonprofit partners.

Knowledge Management

  • Researches, analyzes and synthesizes reports and studies relevant to best practices for workforce development, elimination of barriers to employment, and successful financial inclusion strategies.
  • Remain vigilant of trends in workforce development, financial inclusion, the social determinants of health, and social services to identify new ways of implementing programs.
  • Champions an integrated service delivery model and that all program policies, procedures, and operations are trauma-informed and person-centered.


  • Knowledgeable of functions, operations, policies, regulations and experiences working with workforce development and community health programs at the federal, state, local level.
  • Excellent relational and partnership-building skills, administrative skills, and analytical ability.
  • Must be able to research, develop, and lead for program growth and sustainability.
  • Ability to make recommendations and execute program implementation and modification.
  • Ability to plan workflow, handle multiple tasks simultaneously, meet deadlines.
  • Takes initiative, and thinks creatively and strategically.
  • Ability to manage multiple tasks in a deadline-driven environment, working both independently and as a team member
  • Comfort working in a diverse, multicultural environment, sensitivity to and appreciation of cultural differences
  • Ability to foster collaborative environments and adopt a responsive work style.
  • Applies a data-driven, result-oriented approach, and forward-looking/catalyst approach to work.
  • Effective communicator with strong oral and written skills.
  • Significant knowledge of community health and health disparities, and workforce development theories, principles and practices, and demonstrated ability to apply knowledge in practical setting.
  • Significant knowledge of local employers, workforce development and economic security landscape, and experience in employer relations/job development


  • 5+ years of nonprofit program management, preferably in workforce development or financial inclusion
  • Demonstrated experience launching and/or scaling social services programming
  • Demonstrated written and verbal communication skills, both in person and on phone
  • Proven evaluation abilities, including gathering and interpreting data
  • Experience working with clients from various socio-economic backgrounds and with multiple barriers to employment.
  • Experience working with nonprofit organizations, community groups and performance-based government contracts
  • Experience managing Supervisory and line staff required; preference for managing staff stationed at multiple locations
  • Knowledge of workforce development and managing job placement and retention programs
  • Experience operating performance based programming
  • Knowledge working with clients from various socio-economic backgrounds and experience working with populations with multiple barriers to employment
  • Director must comply with HIPAA (Health Insurance Portability & Accountability Act), PHI (Protected Health Information), and all other confidentiality protocols
  • Experience creating program operations and writing proposals in response to funding opportunities


  • Master’s degree in public health, public policy, business management, or other related field required.


  • Commensurate based on education and experience.