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Case Manager in Philadelphia, PA at Public Health Management Corporation

Date Posted: 4/15/2019

Job Snapshot

Job Description


  • Perform client needs assessment, based on intake materials and client interview.
  • Provide case management/care coordination and advocacy by carrying a caseload and assisting clients in negotiating social services, providing follow-up and monitoring support. Reassess client need as appropriate.
  • Maintain contact with staff at training programs with Interim Houses West client participants.
  • Meet weekly with clients enrolled in vocational training programs, to assess their level of satisfaction with the program.
  • Meet with client and staff at training program when it is viable to begin to search for employment.
  • Assist residents with job applications and applications to vocational and educational training programs as needed.
  • Meet weekly with all clients on caseload to address case management issues and concerns including budgeting, entitlement, housing and employment.
  • Attend court hearings for clients related to criminal justice and family related issues.
  • Consult with the treatment team in formulating discharge planning.
  • Finalize plans for referrals for therapeutic support.
  • Complete continuing care plan with each resident, 2 weeks prior to discharge from treatment.
  • Attend daily staff meetings.
  • Attend weekly individual supervisory meeting with the Senior Therapist.
  • Maintain accurate, timely records of time spent with client, problem areas, problem resolution, etc.
  • Participate in staff development as required.
  • Provide client transport to social services and medical appointments according to program phases.
  • Coordinate and monitor client use of transpasses and tokens.
  • Co-facilitate specialized client groups including conflict resolution, life skills and other duties as assigned.
  • Identify housing options for clients with in the first 2 months of treatment and continue follow-up throughout the clients’ treatment stay.
  • Develop and monitor monthly budgets with clients and identify areas, which will affect clients’ ability to access housing post–treatment. (I.e. outstanding student loan payments, credit card debt, utility bills, etc.)
  • Complete employment needs assessments with clients on a quarterly basis.
  • Other duties as assigned.


  • Bachelor’s Degree and 3 years experience in social/human services or Master’s degree and one year of related experience.
  • Expertise in case management and client advocacy.
  • Ability to work with addicted women with critical and emergent situations. Sensitivity to cultural and economic differences.
  • Knowledge of regional and service pool.
  • Thorough understanding of medical and psychosocial issues related to addiction.
  • Valid Pennsylvania Driver’s License.


  • Commensurate with education and experience.