Assistant CM Supervisor in Philadelphia, PA at Public Health Management Corporation

Date Posted: 7/24/2020

Job Snapshot

Job Description

To provide assistance to the Treatment Court Case Management Supervisor in order to provide optimal case management support and work within the Fee for Service guidelines as outlined by CBH. Assist supervisor ensuring comprehensive and quality service provision is delivered to program participants in addition to carrying a maximum caseload of 20 forensic involved substance use individuals.


  • Assist Case Management Supervisor in daily operations and administration of the Philadelphia Treatment Court (PTC) Case Management Unit serving as the formal contact in the absence of the supervisor. This includes leading Case Management Unit during weekly court hearings as scheduled.
  • Conduct projects and activities as assigned by the CM Supervisor.
  • Support CM Supervisor in maintenance of effective relationships with treatment provider agencies, funding sources, and legal partners.
  • Assist in unit-wide training for all positons in the CMU. Attend and co-facilitate group supervisions when appropriate.
  • Conduct chart audits as assigned by CM Supervisor to ensure compliance with Forensic Services, managed care, and licensing requirements. Attend Case Review (HOLDS) meetings as scheduled.
  • Submit statistical information as required by supervisor.
  • Participate in bi-weekly supervision meetings.
  • Maintain Pennsylvania Judiciary Courts Information System (PAJCIS) and the Client Registry System (CRS) databases in compliance with current participant information.
  • Assist in establishing and maintain policies and procedures related to the case management process.
  • Provide monthly reports or information to complete as needed.
  • Providing Case management services to individuals or participants with current forensic affiliations who abuse illicit psychoactive substances. Case Managers will regularly meet with participants in treatment facilities, recovery houses and follow up on court ordered sanctions or requests and phase calculations.
  • Will support with developing intra and inter organizational linkages, fostering collaborative relationships with various programmatic entities.
  • Will serve as liaisons between the treatment facility and legal team. Informing all parties of their participants’ treatment progress.  
  • Will ensure the delivery of comprehensive services to assigned participants in the areas of housing, education, vocation, HIV and recovery-oriented community services to 40 to 50 individuals.
  • Will prepare summaries and other documentation about specific participants’ progress at the bar of the court.    
  • The written documentation of services maintained in each participant’s record/chart, in accordance with agency standards, managed care insurance providers and licensing requirements. The utilized format will consist of Data: Assessment: and Plan. Interactions are also to be documented in both the CRS and PAJCIS. Relevant documentation can include telephone calls, phase progressions, and updates from status listings.
  • Will prepare and submit all court required documentation timely and accurately.
  • Will provide accurate and timely caseload statistics as required.
  • Will conduct urine drug screens for Treatment Court participants.
  • Will be available to participants, families, treatment facilities, judge and legal team Monday through Friday, 8:30 A.M. to 5:00 P.M.
  • Must consistently assess each assigned participant’s progress, during individual sessions using the ASAM Criteria standards, to ensure their progress is accurately reflected current level of care.
  • Case Managers will perform all other duties as assigned.


  • Must have experience in case management service provision, chemical dependency, substance abuse treatment, recovery supports, mental health, and/or work with criminal justice populations.  
  • Must be able to work independently and be self-motivated.
  • Must have excellent verbal and written communication skills.
  • Must be able to demonstrate leadership and team-building abilities.
  • Must be willing to present cases in court.


  • Experience in direct case management service with chemically dependent and mental health criminal justice population.
  • Experience in establishing and maintaining departmental policies and procedures
  • 3 plus years job related experience.
  • Work as a team lead, coordinator or other leadership responsibility preferred
  • Fee for Service experience, preferably in case management or behavioral health a plus


  • Bachelor’s Degree in related field.
  • Bilingual (Spanish/English) a plus


  • Commensurate with education and experience
  • Grade 18

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.