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Domestic Violence Specialist at Public Health Management Corporation

Domestic Violence Specialist

Public Health Management Corporation Philadelphia, PA Full Time
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The Domestic Violence Specialists are primarily responsible for modeling best practices to respond to the intersection of domestic violence and child maltreatment; including but not limited to domestic violence screening, documentation, training, and case consultation. Specialists are individuals with DV expertise that work within child welfare to assist families impacted by domestic violence. The role of the specialist is to improve the safety and well being of families as they share knowledge of the services and protections available to DV survivors. Specialists are also responsible for systems change through education, training and case consultation with individual workers and case managers.

Knowledge, Skills and Abilities:

  • Proven working experience as a project manager in the human services or social services sector
  • Excellent verbal, listening and written communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office, Internet tools and social media.
  • Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions.
  • Prior experience working with individuals and families affected by domestic violence preferred
  • Ability to design and facilitate a training for professionals that is catered to adult learners.
  • Understanding of systems change approaches and the ability to transfer knowledge of advocacy and intervention to others
  • Capacity to see the big system picture while also having sensitivity to the needs of individual families
  • Capacity to educate and provide guidance, as well as to identify opportunities for advice and teachable moments

Essential Functions: 

  • Establish and maintain relationships with community-based organizations and other City departments.
  • Develop forms and records to document project activities.
  • Set up files to ensure that all project information is appropriately documented and secured.
  • Monitor the progress of the project and adjust as necessary to ensure the successful completion of the project.
  • Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
  • Knowledge of child welfare system principles and practice modes.
  • Knowledge of social service administration as it applies to domestic violence.
  • Knowledge of principles, practices, methods, techniques, literature and current developments in the field of domestic violence
  • Ability to evaluate the effectiveness of administrative and operational programs and implementing changes to provide for more effective and efficient operations.

Duties and Responsibilities:

Client focused duties:

  • Provide crisis intervention and home visit to families where there is a high potential for lethality.
  • Provides consultation to DHS, CUA and Prevention provider’s workers who have concerns about DV in a case and/or who have cases involving DV. Assess families for lethality risks, develop safety plans in partnership with the worker and assist in documentation of domestic violence.
  • Engage both the survivor of domestic violence as well as the abusive partner in discussion about needs and potential services.
  • Report any child abuse concerns, as outlined in the mandated reporter trainings and guided by the child abuse laws.
  • Provides timely follow up with DHS, CUA and Prevention workers who have concerns about DV in a child welfare case.
  • Initiate and/or participate in family conference meetings, multidisciplinary meetings, and case review meetings.
  • Provide networking support and technical assistance between case workers, supervisors and DV programs.
  • Coaches DHS and CUA workers on best practice to engage and intervene with families that are experiencing DV.
  • Utilizes weekly supervision as a means to discuss difficult cases, ensure best practices are being followed and to receive support from their supervisor.
  • Maintains client confidentiality per the guidelines of DHS.
  • Other duties as assigned.

Systems Change Duties:

  • Ensures there is constant communication with their supervisor, the Office of Domestic Violence Strategies and other City’s departments that are working with families affected by domestic violence.
  • Identify patterns in investigations, case review meetings and individual case consults where there is room for improvement. Be willing to suggest policy or practice adjustments.
  • Participates in Department and/or Unit meetings to ensure ongoing communication of DHS initiatives as well as to ensure a collaborative forum to develop, inform and enhance domestic violence and sexual violence related initiatives.
  • Participates in the development and establishment of policies and procedures, standards and scopes that align with best practices to identify and respond to domestic violence.
  • Represents the department externally and ensures the communication of program results with an emphasis on the successes of programs as models for regional and national replication.
  • Collaborates with DHS University (DHS-U) to ensure that social workers and supervisors receive appropriate and ongoing training on DV, including how to recognize signs of DV and how to effectively intervene in situations where DV is present.
  • Provides trainings to CUA and DHS workers on best practices in child welfare when a family is experiencing DV.
  • Attend any trainings or in services available that will increase knowledge of the resources available in Philadelphia, local laws that protect DV survivors and have an awareness of the services provided by all DV agencies in the city.
  • Other duties as assigned.

Skills Required:

General Skills and Experience in:

  • Strong oral and written communication skills
  • Ability to effectively manage multiple teams and responsibilities
  • Excellent organizational skills
  • Ability to work collaboratively as part of a team
  • Excellent interpersonal skills
  • Ability to work in a fast-paced environment
  • Advanced skills in MS Word, Excel, and other standard computer software packages
  • Ability to synthesize and communicate multiple data sources into clear, concise reports for internal and external distribution
  • Capacity for active listening and tolerance of ambiguity

Specific Knowledge and Skills in:

  • Leadership:
    • Must be seen by employees, peers, and leadership as the one providing expertise in field of DV. Able to work collaboratively with DHS case managers, supervisors and CUA teams.
  • Coaching:
    • Must be able to coach DHS and CUA staff into recognizing the importance of addressing DV in their case load.
  • Critical Thinking:
    • Must be able to solve problems as they arise, analyze inefficiencies and refine procedures.
  • Oral Communication:
    • Able to communicate clearly to employees, leadership staff, general public and funded providers. Strong writing skills.

Physical Demands:

  • Ability to physically perform the duties and to work in the environmental conditions required of this position. Possession of a valid driver’s license issued by the Commonwealth of Pennsylvania prior to hire and during contract.

Education and Experience:

  • Masters degree in one of these majors: Counseling, Social Work, or Psychology with at least three years’ experience working with survivors, children or perpetrators of domestic violence.
  • Experience providing trainings to adult learners.
  • Significance experience working with survivors of domestic violence and their children and with men who use violence.
  • One year of supervision experience or experience coaching professionals.
  • Advance clinical skills and ability to provide case consultation and crisis intervention.

To Apply, send resume to:


Recommended Skills

Social Work
Human Services
Crisis Intervention
Attention To Detail
Child Welfare
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Job Snapshot

Employee Type



Philadelphia, PA

Job Type



3 years

Date Posted

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