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CUA Visitation Coach at Public Health Management Corporation

CUA Visitation Coach

Public Health Management Corporation Philadelphia, PA Full-Time
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This position is an essential component of the CUA case management team and assists the team in achieving the objectives as established in the family’s Single Case Plan, as further detailed below.


  • Translate safety threats and absent and diminished protective capacities identified in safety assessment into visit plan to be used before, during and after family visits.
  • Translate various assessments of parent and child functioning and developmental capabilities into visit plan to be used before, during and after family visits.
  • Provide hands-on coaching during family visits to reunification resource
  • Develop visit plans with families that are specific, individualized, and geared to family’s educational and comprehension level.
  • Maintain documentation of sessions (including intervention skills used) and contacts with family members and resource parents.
  • Maintain regular communication with assigned CUA case manager to share progress updates.
  • In collaboration with CUA case manager, consult with behavioral health professionals working with the family to ensure that services and interventions are complimentary and not conflicting or duplicative.
  • Maintain regular contact with resource parent(s) to obtain information on child’s adjustment in placement and to promote supportive relationship between resource parent and biological parent/reunification resource.
  • Participate in Family Team Conferences
  • Transport family members and children to visits as necessary
  • Participate in case reviews with other team members
  • Additional duties and responsibilities may be assigned when deemed necessary for the overall welfare of children, youth and families served by the program.
  • Immediately report to supervisor any concerns about the safety of children or youth in the household or placement facility.
  • Complete all paperwork and other documentation timely and in accordance with the DHS CUA Practice Guidelines.
  • Maintain compliance with all applicable laws, regulations, and bulletins issued by the Department of Public Welfare (DPW) Office of Children Youth and Families. Abide by the Social Work Code of Ethics.
  • Able to work a flexible schedule to meet the needs of children, youth, and families and to cover emergencies.
  • Must have own reliable vehicle with current registration and insurance.
  • Must possess a valid driver’s license and a good driving record


  • Must be knowledgeable about child development, family dynamics, parenting skills, cultural differences in parenting, and varying cognitive styles of parents.
  • Proficiency in English and Spanish preferred
  • Strong organizational and time management skills
  • Familiarity with the dynamics of diverse populations in low income areas
  • Demonstrated written and oral communication skills
  • Demonstrated ability to work independently and as part of a team
  • Ability to set priorities in critical situations
  • Culturally sensitive to the needs and diversities of multi-cultural communities
  • Knowledge of community resources
  • Practices good customer service skills in all working relationships
  • Strong interpersonal skills, respectful, and courteous nature
  • Knowledge of social services, child welfare and family systems services
  • Able to work independently, demonstrating good judgment and prioritizing
  • Must be accurate and detail oriented
  • Ability to maintain a high degree of discretion dealing with confidential information


  • Two years’ experience working in child, youth and family serving systems

Education Requirement:

  • Bachelor’s degree in Social Work or related field including but not limited to sociology, psychology, counseling, criminal justice, education, divinity, or public health administration preferred.
  • Waivers of the experience requirement (not the B.A. degree) may be requested on a case by case basis with appropriate documentation and rationale.


  • Commensurate with education and experience.

Recommended Skills

Social Work
Diversity Awareness
Case Management
Child Development
Requirement Prioritization
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Job Snapshot

Employee Type



Philadelphia, PA

Job Type



Not Specified

Date Posted

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