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Admissions Coordinator at Public Health Management Corporation

Admissions Coordinator

Public Health Management Corporation Philadelphia, PA Full Time
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Field initial calls from a variety of sources that are seeking services in PHMC’s outpatient clinic. Expediently and satisfactorily complete the referral process to the point of intake. Support administrative tasks in the intake department. Make it a mission to provide the utmost service possible to the client

Responsibilities:

  • Effectively and promptly respond to in-coming calls and provide accurate information in a professional mann Speak to the caller’s needs and concerns and make determinations on a case- by-case basis how to best move the process forward.
  • Communicate with referral sources and families in a timely manner to obtain necessary information and documents.
  • Review information received and write a brief client history.
  • Document all communication.
  • Keep clear, accurate notes in the data bas
  • Maintain a caseload of referrals.
  • Schedule client appointments/manage the calendar
  • Prepare the pre-service file (approximately 20 per week). Confirm appointments.
  • Meet with clients day of appointment to review all paperwork for admissions. Demonstrate integrity and empathy across age, gender and other individual differences.
  • Acquire and retain the knowledge necessary to field phone calls and respond quickly and accurately to all inquires.
  • Provide administrative support to intake department and Admissions Coordinator

Skills:

  • Excellent interpersonal skills
  • Ability to meet timelines
  • Ability to communicate in writing and orally
  • Good analytical and troubleshooting skills

Experience:

  • Minimum of one year experience in social services or intake department.
  • Experience in administrative clerical support or case management a plus.

Education Requirement:

  • High School diploma.
 

Recommended Skills

Clerical Works
Social Work
Case Management
Intake
Administration
Scheduling
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Job Snapshot

Employee Type

Full-Time

Location

Philadelphia, PA

Job Type

Education

Experience

1 years

Date Posted

04/30/2021
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Think you're the perfect candidate?
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