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Access and Functional Needs Navigator job in Philadelphia at Public Health Management Corporation

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Access and Functional Needs Navigator at Public Health Management Corporation

Access and Functional Needs Navigator

Public Health Management Corporation Philadelphia, PA Full-Time
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The Division of Disease Control, within the Philadelphia Department of Public Health (PDPH), monitors, investigates, and implements control measures for infectious diseases and conditions, and leads planning and response activities for public health emergencies in the City of Philadelphia. The Access and Functional Needs Navigator will provide onsite assistance to persons with access and functional needs at COVID-19 vaccination clinics, assist with ongoing planning for clinics, and provide training to other clinic staff to ensure that clinics are accessible to the whole community. This position is full-time, with some work after hours and on weekends to support Program activities. 

Specific Duties: 

  • Learn how to appropriately use and deploy access and functional needs equipment at COVID-19 community vaccination clinics, including the following:
    • Sensory Toolkits
    • AFN Communications Kits
    • iPad Tablets (with Communication Apps)
  • Assist persons who come to community vaccination clinics with any language needs by connecting them with an onsite interpreter or assisting with telephone line interpretation or video relay interpretation.
  • Assist persons who come to community vaccination clinics with any mobility needs, through the use of equipment such as wheelchairs and walkers.
  • Assist persons with navigating the clinic as needed.
  • Train clinic staff about the access and functional needs toolkits, equipment and services that are available.
  • Answer access and functional needs questions at clinics and respond to requests for reasonable accommodations in consultation with the clinic manager and other staff as appropriate.
  • Provide information about the grievance process as needed.
  • Participate in meetings about how to improve accessibility at clinics.
  • Contribute to relevant planning and training documents.

Related Qualifications:

  • Minimum of a bachelor’s degree, preferably with two or more years of relevant experience working in public health, emergency management, or a related field. Previous non-profit or government experience a plus.
  • Working knowledge of Microsoft Office applications, as well as an interest in learning about and using other types of information technology.
  • Candidates should have excellent communication skills and the ability to work in a team environment.
  • A valid driver’s license is required.

Work Environment and Physical Requirements: 

  • This is not remote work. The applicant will travel to various parts of the City for assignment in COVID-19 vaccination clinics. This job may require moderate physical effort, including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen 25 to 50 percent of the time.


  • This position reports to the Community Preparedness Manager.  


  • Commensurate with education and experience. 


  • This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.

How to Apply: 

Interested applicants should submit an electronic cover letter that expresses the individual’s interest and expertise along with a resume to:

Alyssa Jacobsen, MA

Workforce Coordinator, Bioterrorism and Public Health Preparedness Program

Philadelphia Department of Public Health, Division of Disease Control

1101 Market Street, 12th Floor Philadelphia, PA 19107

[ Email address blocked ] - URL blocked - click to apply


Recommended Skills

Infectious Diseases
Apple I Pad
Microsoft Office
Microsoft Access
Information Technology
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Job Snapshot

Employee Type



Philadelphia, PA

Job Type



Not Specified

Date Posted

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