Well-Being Specialist in Philadelphia, PA at Public Health Management Corporation

Date Posted: 10/28/2020

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

The Well Being Specialist is responsible for ensuring that all children and youth involved with the CUA receive timely medical, dental and behavioral health examinations and intervention in adherence with prescribed intervals. They are part of the larger case management support team responsible for helping to achieve the target goals of the Improving Outcomes for Children initiative.

Position Responsibilities:

  • Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families.
  • Coordinate, track, and monitor the timely delivery of medical, dental, behavioral health, and other ongoing non-CUA services for children and youth in the CUA.
  • Actively communicate and collaborate with the case management team to ensure that children and youth are receiving care according to established schedule.
  • Provide immediate and ongoing notification to CM Supervisors and Team Leaders if a child/ youth is out of compliance with scheduled medical, dental or behavioral health services, until the services have been provided.
  • Support the coordination and implementation of transportation of children, youth and family members to appointments, as directed by the CUA Case Manager or Support Supervisor. May be required to transport children, youth, and families to such appointments when necessary.
  • Actively coordinate and collaborate with DHS Nurses and other medical and/or behavioral health professionals.  
  • Consult with the DHS Medical Eligibility Unit (MEU) and the DHS Health Management Unit (HMU) as needed to ensure continuity of medical insurance and care.
  • Attend Court Hearings as needed but never in lieu of the CUA CM.
  • Document any activity they have performed within six business days in the appropriate section of ECMS unless subcontracted in which case using the CUA-prescribed form.


  • Knowledge and understanding of child welfare system, including PA Child Protective Services law and Adoption and Safe Families Act.
  • Knowledge and understanding of Philadelphia DHS Safety Model of Practice, including Risk and Safety Assessment and FAST/CANS assessment.
  • Knowledge and understanding of the Center for the Study of Social Policy’s Strengthening Families Framework.
  • Strong organization, task completion, and data management skills.
  • Strong computer skills in all Microsoft office applications including data management skills.
  • Ability to effectively engage and work with diverse community groups.
  • Strong interpersonal and engagement skills.
  • Ability to clearly and effectively communicate verbally and in writing;
  • Ability to collaborate and work as part of a team.
  • Strong organizational and time management skills.

Physical Demands/Work Environment:

  • Social service office environment and various community environments for children, adolescents and families. Employee may be involved in de-escalating client behaviors using Wordsworth approved techniques. Potential exposure to blood borne pathogens.
  • Ability to independently utilize routine office equipment.
  • Ability to independently travel outside of agency.
  • The physical demands and work environment described is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Contributing to the Team:

  • Participate in regular meetings with staff to ensure priorities are clear, coordination is good and communications are open. Develop additional methods for ongoing effective communication as necessary.
  • Cooperate and communicate as a multi-discipline staff team member through formal meetings, informal consultations and committee participation
  • Model traits of a responsible team member, executing job responsibilities, open communication, and good follow through; support team members to do the same.
  • Respond promptly to the concerns and interests of the clients, parents, guardians, funding entities and other staff.
  • Ability to work flexible hours, including evenings and weekends when necessary.

Administration Activities:

  • Ensure compliance with all policies and procedures, including confidentiality and reporting suspected abuse in accordance with policies and procedures.
  • Follow all documentation requirements; ensure reports are complete, thorough, timely and follow prescribed format.
  • Prepare and deliver reports to outside agencies as appropriate; ensure reports are maintained in an accessible manner.


  • At least two years experience involving children, youth, and families with knowledge of child, youth and family service systems and community resources is preferred.
  • An appropriate Associates Degree can substitute for experience.

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.