IPP Case Manager in Philadelphia, PA at Public Health Management Corporation

Date Posted: 10/4/2020

Job Snapshot

Job Description

Full Time IPP case manager reports directly to the IPP case management supervisor. This individual works directly with the participants that have Forensic Service involvement and may have oversite from the Adult Probation and Parole departments.  The primary responsibilities are to ensure that services are provided to participants and documented according DAP, CBH, Forensic Services and PHMC requirements.  This individual will provide support to the participants while working with all levels of management within the treatment program, Forensic Services, and recovery community.


  • Productivity requirements to obtain 110 units of service per week for active case load. This equates to 5.5 hours of billable services per day to be documented.
  • Provide case management services to chemically dependent forensic population up to a caseload of active 35 participants.
  • Establish and maintain service productivity goal at minimum of designated service units per week.
  • Documentation of service provision within 24 hours of service completion to individuals assigned
  • Active participation in team meetings, scheduled case conferences and trainings as assigned.
  • Active participation in individual supervisions, case reviews, and scheduled team buildings events as assigned.
  • Collaboration with identified court personnel, probation/parole, D&A treatment providers and other agencies as identified.
  • Completion of discharge summaries within timeframes specified by program
  • Assist individuals to link to recovery support services including Pro-ACT recovery center, Access to Recovery, faith-based institutions, mental health services and other identified community supports
  • Weekly schedules which detail activities updated in outlook feature
  • Maintain participant records in accordance with agency documentation standards, managed care, and licensing requirements
  • Prioritize assisting participants to enroll in treatment, physical health services, DPA, vocational services, and educational services.
  • Identify, coordinate and link community resources to participant to promote accessibility to recovery-oriented community services
  • Coordinate and communicate with other programs within and outside the agency to foster a collaborative team approach.
  • Average of 95% work week in the community for participant appointments and meetings.


  • Valid driver license required
  • Good customer service skills
  • Ability to work remotely in the community accessing public transportation
  • Good time management skills
  • Excellent oral/written communication skills with the ability to type
  • Good analytical and problem-solving skills


  • Experience in direct case management services with the chemically dependent criminal justice population a plus. Experience in fee for service delivery a plus with expertise in writing services notes.  


  • Minimum a Bachelor degree in related field and one (1) year of direct participant contact. Addiction, Recovery, Mental Health, Behavioral Health setting, preferred.
  • Case managers will complete required Case Management trainings provided by BHTEN within one year of hire.

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.