Intake Coordinator in Philadelphia, PA at Public Health Management Corporation

Date Posted: 10/17/2020

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Intake Coordinator is responsible for accepting the referral, facilitating the initial demographic, clinical and insurance screening process, and scheduling intake appointments for individuals referred to The Center for Autism. The Intake Coordinator manages communications and maintains good rapport with existing referral sources.


  • Act as the primary contact person for referrals to the Center for Autism
  • Collect initial demographic and clinical information to define potential client’s needs and enter information into client management system
  • Gather all intake forms when required (e. g., information sheets, release of information consents, policy statements) in order to provide a complete chart for the initiation of services
  • Schedule the initial appointment
  • Verify eligibility for public and/or private insurance and collect all required information to insure payment to the Center for services provided
  • Ensure all documentation is completed and up to date prior to appointment
  • Maintain clear communications with Center clinicians


  • Proficient Computer Skills and familiarity with Microsoft Office Software
  • Strong organizational skills and detail oriented
  • Ability to multi-task and prioritize
  • Must be able to handle confidential information and meet deadlines
  • Appropriate phone etiquette
  • Bilingual skills (Spanish preferred)


  • 1-3 years of working experience in a behavioral health setting
  • 1-3 years of data entry/keyboarding experience

Education Requirement:

  • High School diploma (or equivalent); Bachelor’s degree preferred, or equivalent experience in the field


  • Commensurate with education and experience