Full-Time Interviewer in Philadelphia, PA at Public Health Management Corporation

Date Posted: 1/5/2021

Job Snapshot

Job Description

The Research & Evaluation Group at Public Health Management Corporation (R&E Group) is seeking a full-time Interviewer to perform in-person research activities for a COVID-related project, while fostering strong working relationships between the research team and study community. Responsibilities may include but are not limited to: recruitment and enrollment of participants; scheduling and administration of interviews; data entry; and data cleaning. The position requires strong interpersonal and organizational skills. Prior experience with interviewing or outreach is required; experience managing data, working with underserved populations, and Spanish fluency is preferred. Please submit a resume and cover letter to apply; applications submitted without cover letters will not be considered.

The Research & Evaluation Group at Public Health Management Corporation (R&E Group) is seeking a Full-Time Interviewer to conduct survey data collection and reporting activities, while fostering strong working relationships between the project team and participants. R&E Group conducts applied research and evaluation, including work on program efficacy, intervention effectiveness, and needs assessments. The right candidate will enjoy a fast-paced, collaborative, and dynamic work environment. Strong candidates will also possess demonstrated commitment to R&E Group’s core values: diversity, communication, and integrity. We are an equal opportunity employer who holds diversity and inclusion as values central to our mission and essential for our success. For us, this means promoting diversity of thought, experience, and culture, and creating an environment where all are respected, empowered, and safe to express their unique perspectives. We are committed to fostering and embracing our multilayered diversity; we strive to ensure that all R&E Group staff members are equally valued for their contributions to our team.

The Interviewer will report to a Sr. Research Scientist. The Interviewer will work onsite at one of three PHMC health centers and will perform research activities for a study on how to increase COVID-19 testing. Responsibilities may include but are not limited to: recruiting health center patients into the study; administering and scheduling baseline and follow-up interviews: tracking and maintaining contact with participants; entering data into a study database; cleaning study data; and contributing to project reports. Prior experience conducting interviews or outreach with individuals from underserved populations is required; demonstrated Spanish fluency is preferred and prior experience managing and analyzing data is a plus.

R&E Group is committed to creating a pathway for employees to further their careers and encouraging growth within the department and beyond. During these projects, new opportunities for Interviewers to work on additional projects are often available, offering the chance to work on a variety of topics and projects over time. Professional development opportunities are also available for all R&E Group employees. These may include but are not limited to: presentations at national and local conferences; continuing education opportunities through academic partnerships; participation in work-related seminars; skills- and topic-based trainings; and contributions to scholarly publications.

Please submit a resume and cover letter to apply. The required cover letter is not just a formality; it is an opportunity to both demonstrate strong writing and explain how your skills and experiences translate to the work of R&E Group and make you a good fit for this position. Applications without a cover letter may not be considered.

Responsibilities:

  • Recruit patients who are receiving care at a PHMC health center into a study examining how to increase COVID-19 testing.
  • Obtain informed consent from study participants.
  • Administer structured interviews to study participants at multiple timepoints.
  • Collect and enter research data including participant contact information and assessment interview repsonses.
  • Coordinate/schedule participant research appointments, including follow-ups, through direct communication with participants.
  • Provide guidance on COVID-19 prevention measures and testing
  • Track, document and reconcile participant incentives.
  • Assist with data cleaning.
  • Attend and participate in all required trainings and meetings.
  • Perform other related duties and participate in special projects as assigned

Skills:

  • Excellent reading and active listening skills.
  • Excellent interpersonal and communication skills.
  • Ability to gain rapport quickly with and be welcoming to program participants.
  • Excellent record-keeping and organizational skills.
  • Ability to work with minimal supervision.
  • Excellent time management skills.
  • Reliable attendance
  • Sensitivity to racial, cultural and economic diversity
  • Bilingual (Spanish) is a plus

Experience:

At least one year professional work experience demonstrating qualities and skills necessary to handle the responsibilities listed above, including:

  • Familiarity with community-based health research or program evaluation
  • Conducting interviews and/or outreach with individuals in the community
  • Data entry and management, Excel, SPSS, and/or online survey tools (e.g., SurveyGizmo) experience preferred
  • Experience working with underserved populations a plus

Education Requirement:

  • High school degree required; Associate’s or Bachelor’s Degree preferred.

Salary:

  • Salary is commensurate with experience. PHMC offers an extremely competitive benefits package to its employees, including but not limited to nearly two months of paid time off for personal, sick, vacation and holidays; health and dental insurance; company paid pension plan; a 403B tax deferred annuity plan; flexible spending account; on-site fitness center; reimbursement for professional development; transportation benefits program; and discounted employee rate at PHMC’s on-site early childhood learning center.
  • Grade 14

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.