Front Desk Receptionist in Philadelphia, PA at Public Health Management Corporation

Date Posted: 6/30/2020

Job Snapshot

Job Description

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.

The Front Desk Receptionist reports to the Director of Operations within Real Estate & Facilities and is responsible for office related activities such as administrative and secretarial/clerical support at PHMC’s main reception desk.

Responsibilities:

  • Greet, assist and/or direct visiting PHMC clients and guests between the hours of 8:30am-5pm
  • Answer all incoming calls on a multi-line phone system and handle caller’s inquiries whenever possible
  • Re-direct calls as appropriate and take adequate messages when required
  • Act as Gatekeeper between PHMC and building security when granting access to PHMC floors
  • Answer inquiries about company, have knowledge of PHMC and affiliate companies and programs
  • Ensure reception area is clean and tidy at all times
  • Respond to public inquiries
  • Hand out applications and instruct applicants on application procedures
  • Manage voice mails and forward them to appropriate parties
  • Maintain security by following VMS procedures
  • Assist with maintaining employee and department directories
  • Assist with department on-boarding activities including technology setup
  • Prepare monthly space allocation reports
  • Prepare Managing Director’s expense reports and reconcile department AMEX expenses and reimbursements
  • Order department office supplies
  • Provide clerical/administrative support
  • Assist with additional projects as needed

Skills:

  • Able to work independently and multi-task
  • Good judgment and problem solving skills
  • Good organization and time management skills
  • Strong interpersonal and communication skills
  • Strong ability to work in a fast paced environment and maintain grace while under pressure
  • Punctuality and reliability is a must

Experience:

  • Administrative experience required, experience working in a human services organization preferred, experience working in a fast paced environment preferred, as well as experience operating multi-line phone system.

Education Requirement:

  • Associate Degree preferred, Bachelor’s Degree a plus, minimum of a high school diploma required.

Salary:

  • Commensurate with education and experience.