FIR Case Manager in Philadelphia, PA at Public Health Management Corporation

Date Posted: 10/4/2020

Job Snapshot

Job Description

Full Time FIR case manager reports to the FIR case management supervisor. This individual works directly participants that have Forensic Service Involvement and may have oversite from the Adult Probation and Parole departments.  The primary responsibilities are to ensure that services are provided to participants and documented according DAP, CBH, Forensic Services and PHMC requirements.  This individual will provide support to the participants while working with all levels of management within the treatment program, Forensic Services, and recovery community.

Responsibilities: are to include, but are not limited to:

  • Productivity requirements to obtain 110 billable services per week for active case load. This equates to 5.5 billable services per day to be documented.
  • Provide case management services to chemically dependent forensic population up to a caseload of 35 active participants.
  • Establish and maintain service productivity goal at minimum designated service units per week.
  • Documentation of service provision within 24 hours of service completion to individuals assigned
  • Active participation in team meetings, scheduled case conferencing, trainings as assigned.
  • Active participation in individual supervisions case reviews, and scheduled team building events as assigned.
  • Collaboration with identified court personnel, probation/parole, D&A treatment providers and other assigned agencies as identified.
  • Completion of discharge summaries within timeframes specified by program
  • Assist individuals to link to recovery support services including Pro-ACT recovery center, Access to Recovery, faith-based institutions, mental health services and other identified community supports
  • Weekly schedules which detail activities for each week to be completed in outlook feature.
  • Maintain participant records in accordance with agency fee for service standards, managed care, and licensing requirements
  • Prioritize assisting participants to enroll in treatment, physical health services, DPA, vocational services, and educational services.
  • Identify, coordinate and link community resources to participant to promote accessibility to recovery-oriented community services
  • Coordinate and communicate with other programs within and outside the agency to foster a collaborative team approach.
  • Average of 95% work week in the field for offsite participant appointments and meetings.


  • Valid driver license
  • Good customer service skills
  • Good time management skills
  • Ability to work remotely in the community accessing public transportation
  • Excellent oral and written communication skills with the ability to type
  • Good analytical and problem-solving skill
  • Team player 


  • Experience in direct case management services with the chemically dependent criminal justice population a plus. Experience in fee for service delivery a plus with experience in writing service notes.  


  • Minimum a Bachelor degree in related field and one (1) year of direct participant contact. Addiction Recovery, Mental Health, Behavioral Health setting, preferred.
  • Case managers will complete required Case Management trainings provided by BHTEN within a year of hire.

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.